Effective Date: 9 September 2026

PSTi provides customers with secure online payment options through authorised payment service providers.

Depending on availability and the customer's location, checkout may provide payment options including:

• Credit cards
• Debit cards
• UPI
• Net banking
• Other payment methods made available by our authorised payment gateway

Online payments may be processed through CCAvenue or another authorised payment service provider integrated with the PSTi website.

Customers may be redirected to the payment provider's secure payment environment to complete their transaction.

PSTi does not ask customers to provide their complete card number, CVV, PIN, OTP or payment password to PSTi personnel.

Customers should enter payment credentials only on the secure payment interface provided by the authorised payment provider.

An order or booking is considered successfully paid when payment is successfully confirmed by the payment gateway and the transaction is accepted by PSTi.

Customers should retain their payment confirmation or transaction reference for future correspondence.

If a payment fails, is declined or remains pending, customers should first verify the transaction status before attempting another payment.

If an amount has been debited but the order or booking has not been confirmed, the customer should contact PSTi with the transaction/order details.

PSTi will coordinate with the payment provider where necessary.

Approved refunds will be processed according to PSTi's Refund, Cancellation & Return Policy and through the applicable original payment method where possible.

For questions or concerns regarding this policy, please contact us at:

• Email: contact@psti.in

• Phone: +91 8178694882

• Address: PSTi Rejuvenating Awesome Wellness, 204, Khasra No. 365, Plot No. 27 B, Sultanpur Main Market, New Delhi 110030